Shipping policy
Shipping Policy
At Orialle, our goal is to ensure your order is delivered safely, efficiently, and reliably. Below you will find important information regarding our shipping process and estimated delivery times.
Order Processing
Orders are typically processed within 1–7 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your shipment.
Please note that processing times may vary during periods of high order volume, holidays, or promotional events.
Shipping & Delivery Time
After your order has been dispatched, delivery generally takes 10–35 business days, depending on your location and local carrier operations.
Delivery times may vary due to factors such as:
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Customer location
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Carrier performance and logistics
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Customs clearance procedures
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Seasonal demand or holidays
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Weather conditions and other unforeseen circumstances
While most orders arrive within the estimated timeframe, occasional delays may occur due to factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and the items included in your order.
Any applicable taxes, customs duties, or import fees imposed by your country are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive an email containing tracking information.
Please allow a few days for the carrier to update the tracking status, as some packages may not appear immediately in the system.
Delays or Missing Packages
If your order has not arrived within the estimated delivery timeframe, please contact our support team at:
We will gladly assist you in checking the status of your shipment and work with the carrier to resolve any issues.
Our goal is to ensure that your experience with Orialle is smooth from purchase to delivery.
Shipping Address Accuracy
Please ensure that all shipping information is entered correctly at checkout.
Orialle is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately at oriallestore@gmail.com. While we will do our best to assist, we cannot guarantee changes once an order has been processed or shipped.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, Orialle is not responsible for lost or stolen packages. If you believe your package was lost or stolen after delivery, we recommend contacting the shipping carrier directly or your local authorities for assistance.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Orialle
We are committed to providing excellent customer service and will be happy to assist you.
